LANBON · PRODUCT SUPPORT
Double-pole power switching for one compatible single-phase resistive storage water heater. Both limits apply: 16 A and 3500 W. App power control and scheduling via Zigbee.
Select the configuration on the current model page to view applicable PDFs and videos. Missing or conflicting originals are not current downloads.
Open this model’s resources, select your actual panel format and networking version, then check the available PDFs, videos and installation guidance. Conflicting or missing material is not offered as a download.
Review confirmed model conditions and outstanding questions; specific third-party lamps or motors require individual review.
Check conditions →Do not update across models. Share the installed version and symptom so support can confirm an applicable installer and next step.
Contact technical support →Record the complete label model, EU/US format, finish, physical circuit count and networking version. Similar appearance does not establish the same load, wiring or firmware. If unsure, send support a label photo; do not open live equipment.
The LANBON version uses the LANBON App and Mesh. Tuya Wi-Fi and Tuya zigbee use Smart Life; Zigbee needs a compatible Tuya gateway. LANBON screenshots are not Smart Life screens. L8 seven-in-one has seven LANBON modes and four Tuya modes; other functions follow the specific model.
No. Identify the load and label first, then check the exact model. On/off switching is not dimming. A fan output does not imply suitability for DC or remote-controlled motors. Check curtain motor supply and control type; mains direction control is not dry-contact or DC control.
